Mastercraft Tool Box Warranty Registration
Mastercraft Life-time Warranty. As long as they can identify the tool is really a Mastercraft tool. I took it out of the box and put it in storage room in the. Stanley Tools Stanley 11-in 0-Drawer Yellow Material Tool Box. Mastercraft (tool. Lifetime Warranty No receipt. About Us; Register. Feb 27, 2013 My mastercraft torque wrench has some issues and has a lifetime warranty on it. I don't have a receipt anymore but will canadiantire take the torque.
Seems like Canadian Tire has changed policies. I received a Mastercraft Brad nailer for Christmas. I finally had a project in mid Feb that I could use my new present. So with all the material ready I started my project with new tool. After the the fist couple nails I noticed that the nails were not sinking completely. When I tried to adjust the depth setting I found the the adjuster dial to be frozen making impossible to adjust the depth setting. I had to finished my project and had to sink each nail individually because of this.
When I took the product back to Canadian Tire I was told I needed to have the receipt. So I had to go to the gift giver and ask for the receipt. The product had been bought in Oct and since 90 days had past no exchange was possible. I was told I had to take the product with receipt to third party repair shop, the closest one being 30 minute drive to see if the problem was covered by the warranty.
The repair shop accepted the product telling me it was covered by warranty. A week later I get a call from the repair shop telling me that the repair was done but unfortunately the repair was not covered by warranty and the cost was going to be $40+ and it was ready for pick up. Very disappoint in Canadian Tires handling of this issue.
It will be a long time before I purchase another Mastercraft product. I will stick with the name brands. Feb 26th, 2013 7:27 pmSeems like Canadian Tire has changed policies. I received a Mastercraft Brad nailer for Christmas. I finally had a project in mid Feb that I could use my new present. So with all the material ready I started my project with new tool. After the the fist couple nails I noticed that the nails were not sinking completely.
Mastercraft Warranty Information
When I tried to adjust the depth setting I found the the adjuster dial to be frozen making impossible to adjust the depth setting. I had to finished my project and had to sink each nail individually because of this. When I took the product back to Canadian Tire I was told I needed to have the receipt. So I had to go to the gift giver and ask for the receipt. The product had been bought in Oct and since 90 days had past no exchange was possible. I was told I had to take the product with receipt to third party repair shop, the closest one being 30 minute drive to see if the problem was covered by the warranty. The repair shop accepted the product telling me it was covered by warranty.
Mastercraft Tool Sets
A week later I get a call from the repair shop telling me that the repair was done but unfortunately the repair was not covered by warranty and the cost was going to be $40+ and it was ready for pick up. Very disappoint in Canadian Tires handling of this issue. It will be a long time before I purchase another Mastercraft product. I will stick with the name brands. That's not a hand tool. Only hand tools have lifetime warranty.